Privacy Policy

1. Introduction

Welcome to the Pricing Tool Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and login credentials
• Excel Files and Data: Any data you upload to the platform for analysis
• Communication: Messages, feedback, and support requests
• Payment Information: Billing details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

• Usage Data: How you interact with the platform, features used, and time spent
• Device Information: Browser type, IP address, operating system
• Cookies: Small files stored on your device to enhance user experience

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To process your Excel files and generate pricing analysis
• To communicate with you about updates, support, and platform features
• To improve our platform and develop new features
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Storage and Security

4.1 Data Storage

We use Firebase, a secure cloud platform by Google, to store your data. Your information is stored in secure data centers with industry-standard encryption.

4.2 Security Measures

• End-to-end encryption for data transmission
• Regular security audits and updates
• Access controls and authentication mechanisms
• Regular backups to prevent data loss

4.3 Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: Third-party vendors who help us operate the platform (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or asset sale

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Data Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser settings

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze platform usage and performance
• Provide personalized features

You can control cookies through your browser settings, but disabling them may affect platform functionality.

8. Third-Party Services

Our platform may integrate with third-party services:

• Firebase: Database and authentication (Google)
• Analytics Tools: To understand platform usage
• Payment Processors: For secure payment handling

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the contact information provided on our platform.

Data Protection Officer

For privacy-related inquiries, you can reach our Data Protection Officer through the contact page.

Last Updated: November 23, 2024